Pilot Logistics Services Sdn Bhd — Total Logistics Solutions
Container terminal aerial — Pilot Logistics sea and air freight
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Sea & Air Freight

Weekly sea freight services to East Malaysia, ocean freight services to worldwide destinations and air freight arrangements when your shipment is for JIT (Just in Time) arrangements.

East Malaysia, every week

One of Malaysia’s highest-volume freight forwarders into East Malaysia. We operate weekly sea freight services moving full containers and general cargoes between West and East Malaysia, serving key ports including Kota Kinabalu, Kuching, Sibu, Bintulu, and Tawau. Customs clearance and last-mile delivery are seamlessly managed through our in-house team and established local partners, ensuring end-to-end reliability and operational control.

International ocean freight

We offer comprehensive international ocean freight services for shipments originating outside Malaysia. Through our established partnerships with multiple carriers, we are able to book both Full Container Load (FCL) and Less than Container Load (LCL) shipments across a range of shipping lines. This enables us to select the most suitable sailing schedule based on your specific cost parameters and delivery timelines, rather than being limited to a single contracted carrier. Our services are available on a port-to-port or door-to-door basis, and we manage all associated documentation at both origin and destination to ensure a seamless, fully coordinated shipping process.

Air freight

When cargoes are time-sensitive, we are fully equipped to make the necessary arrangements on your behalf. Through our Pilot Logistics partnership agreements with major airline General Sales Agents (GSAs), we are able to secure competitive rates and priority handling for urgent departures, ensuring seamless door-to-door service. We consistently prioritize your shipments, recognizing that in air freight, speed is a critical factor in your supply chain success.

Customs clearance and declarations

We are supported by a team of dedicated, highly experienced professionals with extensive expertise in Malaysian customs clearance and declaration procedures. Our comprehensive services include the preparation of import and export customs declarations, facilitation of import permits and approvals for controlled goods, and provision of strategic advice on duties and documentation requirements prior to vessel departure. With accredited clearance agents stationed at all major ports across Malaysia, we ensure seamless and compliant processing. Clients can be fully assured that their shipments are managed with the utmost care and regulatory precision, as we conduct all clearances using our own in-house customs brokerage license.

What we offer

  • Strategic Ocean Freight Solutions: Guaranteed weekly sailings into key East Malaysian hubs (Kota Kinabalu, Kuching, Sibu, Bintulu, Tawau and Brunei), ensuring your supply chain remains consistent and predictable.
  • Global Cargo Flexibility: Access to comprehensive Full Container Load (FCL) and Less than Container Load (LCL) services worldwide, backed by a robust network of multiple carrier partnerships to secure capacity and competitive rates.
  • Premium Airfreight Capabilities: Expedited door-to-door air solutions leveraging major General Sales Agent (GSA) partnerships, ensuring priority handling and faster transit times for time-sensitive shipments.
  • Seamless Customs Brokerage: Expert management of customs clearance and regulatory declarations at all major Malaysian ports, minimizing delays and ensuring full compliance with local trade laws.
  • Integrated Local Haulage: End-to-end logistics with our dedicated in-house haulage fleet, providing direct control and reliability for first-mile pickups and final-mile deliveries across Malaysia.
Container terminal aerial — Pilot Logistics sea and air freight

At a glance

  • Lead laneWest → East Malaysia
  • ModesSea & Air
  • OceanFCL & LCL
  • BasisDoor-to-door
  • ClearanceAll MY ports
East MalaysiaOcean freightAirfreightCustoms clearance
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Guides

Guides on sea, air and customs

We provide clear, direct responses to the most common inquiries we receive. No sales pitch, just an honest, practical explanation of how our services and processes actually operate.

See all 16 guides

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